Customer Service

POLL: What is important to a us business?

Posted September 14, 2011 - 2:53pm by Joe Gater

In discussion with hundreds of International organizations it became clear that culture and business practices vary by country.

In an effort to provide guidance to those companies we are conducting a short questionnaire to help us better serve you.

Please take one minute of your time and give us your opinion:

What do you believe is most important to a US company when considering a contract with a vendor outside the US?
 

Click Here To Answer

 

How To Get Prospects To Like You

Posted August 24, 2011 - 9:36am by Jim Worrell

AmeriStart - Prospects Like YouWe can learn a lot from past leaders on how to overcome the many obstacles businesses face today and gain success.

Our founding fathers paved the path for the growth and success in America.  Our past presidents have had to overcome obstacles with impeccable leadership skills and winning strategies.  We can, and should, learn from their success and put them into today's business strategies.

Inconsistent Messages Kill a $1B Dollar Business

Posted June 3, 2011 - 7:14am by David Worrell

The Girl Scouts of America is learning an important business lesson this week, as a couple of pissed-off teenagers are jeopardizing their billion dollar cookie empire. It's a business lesson worth learning.

The problem?  GSA preaches ecology and good stewardship of the planet, but each year it sells 198 million boxes of cookies made with apparent disregard for the rain forest and endangered species.  In short, the GSA is not putting it's money where it's mouth is.

10 Winning Tips from Forbes Magazine

Posted March 30, 2011 - 8:37am by Jim Worrell

I read a great article in Forbes Magazine, and would like to share the ideas with you.  It speaks to many of the issues I discuss on a regular basis.  These principles apply to doing business in any market, not just America.
 
So, here are 10 tips that winning companies are focused on as they emerge
from the recession:
 

What makes a great business relationship in America?

Posted March 8, 2011 - 11:24am by Jim Worrell

AmeriStart - Business RelationshipsWhat is the most important thing in a business relationship?

Price is important.  No one is going to over-pay for a service they can get at a much lower price from someone else.

Quality is important.  Of course, this is needed just to “be in the game.”

Customer Service is important.  Without good service, you will not be in the game for long.

Specialize to Succeed

Posted October 26, 2010 - 12:55pm by David Worrell

Find A NicheWant to know the #1 secret to success in business?  Read this great article in the USA Today, "Find a Niche" by Rhonda Abrams... or just let me tell you in my own words: "Pick-A-Niche". 

Here's the key in Rhonda's own words: "Specialists succeed". 

Your Most Effective Business Tool

Posted August 9, 2010 - 7:27am by Jim Worrell

AmeriStart - Your Most Effective Business Tool

Imagine what you could do if you had a fully staffed office in America.

Imagine how much more productive you could be, how many more sales you could generate, or how many hours of time you could save.

Think about how impressive a USA telephone number, address, name would look on your web site or marketing materials.

Imagine how convenient it would be to have a sales, marketing and administrative team ready to help you with just a phone call or email.

 

When Opportunity Calls, Answer the Phone

Posted July 19, 2010 - 9:09am by Jim Worrell

Two weeks ago I received a phone call from the editor of the New York Times requesting an interview about drug development in India. Of course, I took the call.

The article, "India Expands Its Global Role in Drug Production", provides a great overview of the drug development trend in India. It is written by the Times reporter in India, (an American), and provides a very balanced blend of information. I suggest you read it. (And please excuse my self-promotion).

It is interesting to note how this call came about. It is part of the marketing mix that helps drive reputation, credibility, and sales.

Let Us Build Your Clinical Pipeline - New AmeriStart Video

Posted November 6, 2009 - 3:36pm by Jim Worrell

Happy 40th Birthday Internet

Posted October 29, 2009 - 8:24am by Heidi Hillyard

http://jedsundwall.com/img/internet.jpg40 years ago today marks a very important time in the history of technology, the birth of the internet.

At the time of its conception, the affect was unknown. We now know it has forever affected the way we live.  People around the world depend on this technology to communicate with others. Not only are we using it to keep in touch, but we are also using it to do business globally.

So... how did we get to where we are today? Here is the history behind the Internet and how it all began:

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