How to Win in America

COURSE CORRECTIONS

Nobody gets it right the first time.  Many people give up after getting it wrong on the first go-around.  Those people will never be successful in the US market.

Even Microsoft failed with Windows until version 3.1 finally got major traction.  And they continued to improve with each version.  Google's first algorithms were flawed; they continued to modify and ended up owning the market.  Interesting to note that JK Rowling was turned down by 11 publishers before one agreed to take a chance on her Harry Potter series.  Seems the publishing industry thought the market wanted more dinosaurs, not wizards. Good thing JK Rowling did not give up.  Otherwise she would not be richer than the Queen of England.

Boiling the Ocean with a Candle

OceanOne of the biggest challenges I have in my business is helping foreign companies understand that they must make a significant investment and have lots of patience when entering the US market.  Each week I speak with companies that somehow think US companies are just waiting for their products or services, that US companies are sitting by the phone waiting for us to call, or think that there is little competition in the USA.  Wrong, wrong, and wrong.

Top 10 Mistakes Made When Entering the USA

These are the top 10 mistakes international companies make when they come to the USA market.

Mistake 1. There is no strategy or plan in place.

If you think:

  • “North America is a huge market it will be easy to make money in North Amer”
  • “Every one is just waiting for my call”

The reality is:

  • The market is too big and too fragmented
  • It is the most competitive market in the world
  • The competition is not only Americans, but also all other international companies who are in the market

Now, ask yourself these questions:

The REAL Cost of a USA Office

Business CostAre you planning to open an office in the USA in the new year?  If so, you may be in for a shock at the rising cost of opening and maintaining an office here.

True, the recession has made office space less expensive: Some foreign companies I know are anxious to buy an office here while prices are low.

And yes, high unemployment has made hiring a little easier and cheaper. But these short term savings mask some of the medium term costs for foreign companies who are contemplating market entry to the USA.  Consider these 3 facts:

To Be Global, Get a USA Office

We have a common expression in America... "Birds of a feather fly together."  This simply means people typically associate with "people like them".

Certainly this is true in business.  Think about it.  The French prefer to deal with other French people.  The Germans prefer to do business with Germans, the Indians with other Indians.  It just makes sense.  People feel more comfortable dealing with others who speak the same language, have the same cultural background, understand the "nuance" (if you have to look up the meaning of that word, then I have made my point very clearly) of the country and understand the "way we do business".

Make Money While Standing In Line

Business People MeetingAsk any American salesperson about the “3 foot rule” and most will reply with about the same story. The "3 foot rule” means that you should speak to anyone within the reach of your arm, three (3) feet, or about one meter.

You should gracefully and gently introduce yourself and inquire about what they do. You will quickly be able to determine if you have a potential prospect in front of you, or if they may even be a source of referrals.

Profit First, Bonuses Later

Many companies are under the impression that they should pay high salaries and big bonuses to "keep the employees happy."  While employee satisfaction is important  it cannot come at the expense of profits. 

It is certainly true that happy employees stick around longer and help you grow a profitable business, a company's success depends on consistent profits to keep the cash flow moving and the bankers happy.

When the CEO Stops Selling

CEO PerspectiveA while back I read that Bill Gates (when he was active in the management of Microsoft), and Michael Dell would spend nearly 60% of their time in "customer facing engagements.".  That's pretty amazing when you consider the scope of their other responsibilities.

Case Studies: 3 ways to enter the USA market

Recently I met with 3 different manufacturers of solar panels.  All are from Spain, and all want to enter the USA market.  Their approaches are very different, and I think that their results will also be very different.  One will undoubtedly find success.  One will undoubtedly fail.  And one will probably limp along until they get either lucky or tired.  When you think of doing business in America, which approach will you use?

Approach #1: Certain Failure.

Riches in Niches - To Get Big, Think Small

USA StrategyI regularly speak with European, Indian, or Asian companies who want to enter or expand their business in North America. Often, the first question I ask is “What is your strategy for the USA market?” More often than not, this question is answered with the reply “I want to grow my sales by $1 million (or $2 million, or whatever). I immediately know this company will fail unless they start to focus their efforts.

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